Your business closes at 5 PM. Your customers don't. They search for services on their lunch break, during their evening commute, or at 9 PM after putting the kids to bed. When they call and hear a voicemail greeting, most won't leave a message. They'll hang up and call the next business on the list.
Research consistently shows that 35-40% of business calls happen outside normal hours. For service businesses like plumbers, electricians, and property managers, after-hours calls often carry the most urgency and the highest job values. A burst pipe at midnight. A broken AC unit on a 95-degree Saturday.
Voicemail doesn't cut it. Studies show that 80% of callers won't leave a voicemail. They want to talk to someone, explain their problem, and know that help is on the way. When they get a recording, they move on.
Hiring after-hours staff is prohibitively expensive. Answering services that cover nights and weekends charge premium rates, often 1.5x-2x the daytime price. That pushes monthly costs to $400-800 for most small businesses.
Set up call forwarding from your business line to CallHush. You can forward all calls, or only forward when you don't answer (conditional forwarding). Either way, when a call comes in at 8 PM, 2 AM, or Sunday morning, Lexi picks up.
Lexi greets the caller with your business name, has a natural conversation, and captures everything you need: who called, their number, what they need, and how urgent it is. The caller hangs up feeling heard. You wake up to a clear email summary, ready to follow up first thing in the morning.
There's no night surcharge. No weekend premium. No holiday rate. It's $49/month whether the call comes at noon on Tuesday or 3 AM on Christmas Day. Same price, same quality, always on.
via CallHush · 10:14 PM
This email hits your inbox within seconds. Urgent calls are waiting for you in the morning.
Traditional answering services charge 1.5-2x for after-hours coverage. CallHush is the same $49/mo price whether it's 2 PM or 2 AM.
No hold times, no "all operators are busy" messages. Lexi picks up immediately, every time, even on Saturday night.
Lexi identifies urgent situations and flags them clearly in your email summary. You'll know which calls need immediate attention when you check in.
Instead of a cold voicemail beep, callers get a warm conversation. They explain their situation, Lexi acknowledges it, and they hang up knowing their message will get to you.
Calls your business gets per month: ~80
Calls that come after hours (35-40%): ~30
Callers who won't leave voicemail (80%): ~24 lost
24 potential customers, gone.
CallHush catches them all for $49/month.
$49/mo. No night surcharges. Every call answered.
100 calls/mo. Cancel anytime.